Mailchimp email marketing services

Usually one. Separate audiences mean the same person can be stored and billed more than once, and can get the same email twice. Tags, groups and segments inside one audience do the same job more cleanly.

Tags are labels you or your tools add to contacts. Groups are interests that contacts choose themselves, often on a signup form. Segments are saved filters that combine tags, groups and activity to pick who receives an email.

Mailchimp’s pricing page shows its plans priced by the number of contacts in your account. That is why we merge duplicates and archive contacts who never engage. Check mailchimp.com/pricing for current plans; you pay Mailchimp directly.

Mailchimp says it was renamed Marketing Automation Flows in June 2025. The idea is the same: a starting point, such as a signup or a tag being added, followed by emails, waits and branches.

A welcome series for new subscribers, then a follow-up for whatever brings in most sign-ups, such as a guide download or an event. Stores add abandoned cart and post-purchase emails; everyone benefits from a re-engagement flow.

Yes. We agree topics on a monthly calendar, then write, design, proofread and send each newsletter, and report on it afterwards. You approve every email before it goes out.

Common causes are an unauthenticated domain, sending to contacts who have not engaged in a long time, and complaints from people who do not remember signing up. We authenticate your domain, re-engage or archive quiet contacts and tighten signup wording.

Google’s guidelines ask senders of more than 5,000 messages a day to Gmail for SPF, DKIM and DMARC, one-click unsubscribe in marketing email and a spam complaint rate under 0.3%. Smaller senders are still advised to authenticate.

No. We only import people who agreed to hear from you. Mailchimp has its own rules on this, and bought lists bring complaints and bounces that hurt every later send. Check the consent rules in your own country too.

Yes. We export contacts with their status and tags, rebuild flows and templates on Klaviyo, Brevo, HubSpot or Zoho Campaigns, set up the new domain records and run both until the new setup is checked.

Yes. The master template and saved blocks make it easy for your team to send quick updates. We can share the calendar so nobody sends two emails on the same day.

You do. The account should be in your business name and billed to you. We work with our own user login, and the audience, templates and flows stay yours.