Klaviyo email marketing agency

A welcome series and an abandoned checkout flow, because they reach people at their most interested moment. Browse abandonment, post-purchase and win-back usually come next. Your order data decides the exact order.

Abandoned checkout fires when someone starts checkout and leaves, often after entering their email. Abandoned cart catches people who added items but never reached checkout, which needs the shopper to be known to Klaviyo already. We usually run both, with rules so nobody gets two reminders for the same cart.

Klaviyo prices by active profiles, the contacts you are able to send marketing email to, as listed on klaviyo.com/pricing. That is why we suppress long-inactive profiles: keeping people who never open costs money and hurts inbox placement. Check Klaviyo’s pricing page for current plans.

Yes. Your Klaviyo subscription is billed by Klaviyo to your business. Our fee covers setup, strategy, writing, design and management. After a short call we send a written scope and a quote.

Yes. Klaviyo lists integrations with Shopify, WooCommerce, Wix and other store platforms. We connect the store, then test that product views, checkouts and orders arrive as events before any flow depends on them.

Yes. We export contacts with their consent status, rebuild your best flows and templates in Klaviyo rather than copying weak ones, warm up the new sending domain and switch off the old flows only when the new ones are tested.

Yes. We review flows, forms, segments, campaigns, profile count and domain records, then send a written list of fixes in order of impact. You can apply them yourselves or ask us to.

The usual causes are a sending domain without SPF, DKIM or DMARC, sending campaigns to people who have not opened in months, a sudden jump in volume, or spam complaints. We fix the domain records first, then move campaigns to engaged segments and clean the list.

Google’s sender guidelines say that senders of more than 5,000 messages a day to Gmail need SPF, DKIM and DMARC, one-click unsubscribe in marketing emails and a spam complaint rate below 0.3%. We set up and watch all of these for you.

Only where it helps, such as shipping updates or a last checkout reminder, and only for people who opted in to SMS separately. SMS consent rules are strict and differ by country, so check your own obligations before you start.

With sign-up forms and pop-ups that offer something real, a checkbox at checkout, and ads that send people to a sign-up page. We never buy, rent or scrape lists, and every form says clearly what people are signing up for.

Monthly, from your Klaviyo and store data: revenue attributed to each flow and campaign, clicks, unsubscribes, spam complaints and list growth. We explain Klaviyo’s attribution window so the numbers are read fairly.

You do. The account is in your business name and billed to you. We work with our own user login, and every flow, template and segment stays yours if we stop working together.